Extended Stay
Provide exceptional guest experiences
The perfect solution for extended stay accommodations seeking to enhance the guest experience through digital technology. With the increasing reliance on mobile phones, GuestService provides accommodation operators of all sizes the ability to get their brand in the pockets of guests.
Set up for your hotel in 15 minutes, no credit card needed!
Loyal guests
Through GuestService ‘s, guests can not only access a digital concierge, but also order in-room service, communicate with housekeeping and maintenance teams, and receive personalized recommendations to enhance their stay.
Furthermore, GuestService offers the opportunity to reward loyal guests by integrating your loyalty program into your own app, offering exclusives such as pre-check-in or airport transfers, and collecting guest information to engage customer interest.
Reputation management
Reputation management is also made simple with GuestService ‘s integrated system, which provides all the tools needed to manage reviews in a single dashboard, personalize responses to every guest review, and collect guest feedback proactively.
Efficient Guest Experience
To further enhance the guest experience, GuestService offers mobile ordering, bank pre-authorization during online check-in, a digital room directory, cross-team operations management, and instant messaging. And with GuestService ‘s easy setup and tailored solutions, you can start generating immediate results with the best technological tools to maximize your efficiency.
GUESTSERVICE is a comprehensive digital solution designed to elevate the guest experience for accommodation providers of all sizes. Here are some of the key features and benefits of GUESTSERVICE :
- Digital Concierge: GUESTSERVICE allows guests to access a digital concierge, making it easy to order in-room services, communicate with housekeeping and maintenance teams, and receive personalized recommendations to enhance their stay.
- Staff and Guest Coordination: GUESTSERVICE provides solutions for managing staff and guest coordination for events and meetings, optimizing rental space, providing customized F&B ordering and catering options, scheduling amenities and services, and more.
- Mobile Ordering: GUESTSERVICE ‘s guest portal offers mobile ordering, enabling guests to order services and amenities from their mobile devices.
- Loyalty Programs: GUESTSERVICE integrates with accommodation providers’ loyalty programs, offering guests exclusive benefits such as pre-check-in or airport transfers, and collecting guest information to engage customer interest.
- Reputation Management: GUESTSERVICE simplifies reputation management by providing all the tools needed to manage reviews in a single dashboard, personalize responses to every guest review, and collect guest feedback proactively.
- Increased Revenue: By using GUESTSERVICE , accommodation providers can significantly increase additional sales and guest loyalty while maintaining control of their guest relations. The tool enables hotels to streamline their operations, increase revenue, and exceed guest expectations.
All your needs
GUESTSERVICE is a digital solution that can help accommodation providers of all sizes enhance the guest experience through digital technology. The tool allows guests to access a digital concierge, order in-room services, communicate with housekeeping and maintenance teams, and receive personalized recommendations to enhance their stay. GUESTSERVICE also provides solutions for managing staff and guest coordination for events and meetings, optimizing rental space, providing customized F&B ordering and catering options, scheduling amenities and services, and more.