Welcome to GuestService!

At GuestService, we’re dedicated to revolutionizing your hospitality operations through seamless integration with leading technology providers. Let’s take a closer look at how our integrations can elevate your business.

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Seamless Integration with Oracle Hospitality Products

Thanks to our Oracle PartnerNetwork Membership, we’re able to create smooth integrations with Oracle Hospitality products. These integrations allow us to connect with your Property Management Systems in the Oracle Hospitality Cloud via OHIP APIs or with your on-premise Oracle Opera / Oracle Fidelio Suit8 systems.

Streamlined Property Management Solutions

 

Whether utilizing OHIP APIs for Property Management Systems (PMS) on the Oracle Hospitality Cloud or integrating with on-premise Oracle Opera / Oracle Fidelio Suit8 systems, we simplify your property management and guest relations. These integrations are customizable to fit your business needs and offer you full control.

CRM Integration

With Microsoft Dynamics CRM integration, you can effectively manage guest relationships, personalize interactions, and drive loyalty, enhancing guest satisfaction and retention.

Mobile Room Key Solutions

Empower your guests with convenience and security using mobile room key solutions from Assa Abloy and dormakaba. Enable contactless check-in and keyless entry, providing a modern and seamless experience.

Payment Processing

Seamlessly handle transactions with Stripe integration. Accept payments securely and efficiently, offering guests a hassle-free payment experience.

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"Our guests have been raving about our hotel's app since we started using GuestService. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests' experience."

Silvia Natalia

“GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform”

Lena J. Thomas Hotel Owner

“We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."

Alishia Newell General Manager

"GuestService has helped us reduce our paper usage significantly, making our hotel more environmentally friendly. This feature has been well-received by our guests, who appreciate our commitment to sustainability. Additionally, the platform has helped us increase revenue by promoting our services through personalized messages and offers."

Ernest L. Ford Hotel Manager

"As a luxury boutique hotel, we were hesitant to invest in a platform like GuestService, but we're so glad we did. The platform's tailored services have helped us stand out from our competitors, and our guests have appreciated the personalized attention they receive. Our account manager has been a pleasure to work with and has helped us make the most out of the platform. We highly recommend GuestService to any hotel looking to enhance their customer service experience."

Ruby R. Hernandez Hotel Investor

"GuestService has transformed the way we manage our resort. Its intuitive platform has allowed us to streamline our restaurant operations, boosting efficiency and improving our guests' experiences. With GuestService's app, we can offer a personalized and seamless experience to our guests, and its reputation management tools have helped us connect with customers and increase sales. We highly recommend GuestService to any hotel looking to elevate their operations and guest satisfaction."

Thomas M. Dipietro Hotel Manager
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