Provide exceptional guest experiences
Provide an unforgettable experience for your guests with GUESTSERVICE. Upsell F&B, manage reservations easily, and book cabanas in just a few clicks.
Set up for your hotel in 15 minutes, no credit card needed!
Our tailored platform is highly customisable and can be adapted to all your potential services, including restaurants, luxury car transfers, and booking of non-standard services. Our dedicated account manager is available at all times to assist you in getting the most out of GUESTSERVICE.
Digitised Guest Information
By digitising your guest information and creating your own branded app, you enable your guests to start planning their stay even before they arrive, ensuring a truly exceptional experience. Our platform allows you to give your guests the power to choose how they want to engage with you.
Efficient Guest Request Management
Our ordering module makes it easy to access and book your services, while our messaging hub allows you to be responsive to your guests’ requests no matter which channel they use to reach you. With reminders and notes, you can efficiently manage and track guest requests to ensure your guests’ expectations are always met.
At GUESTSERVICE, we care not only about your guests but also about the environment. By digitising your guest information, you can reduce the amount of paper you need to print every year and show that your hotel is environmentally friendly. This is especially important as research shows that 68% of modern travellers intend to stay at an environmentally friendly accommodation.
Exceptional Customer Service
With our platform, you can offer exceptional customer service by reaching your guests with relevant and personalised information. GUESTSERVICE helps you reach excellence in customer service and promote your services with targeted messages. You can tailor your offers and upsell your services by reaching guests who are in a specific area.