End-to-End

Guest Experience Management Platform

that all hoteliers love

A sales-driven Guest App, a powerful GRM, and smart Automations together in one system. Our Guest Experience Management Platform does it all!

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Customer success stories
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Create Your Hotel’s

Branded Mobile App

Where you can take digital requests for all your services.

It’s a dream come true, now with GuestService all hoteliers can create their own branded mobile applications on iOS & Android platforms. For the guests that don’t want to download mobile applications we have the same functionality on our PWA mobile web app.

Mobile Ordering
Digital Concierge
Request Management

Boost Your Hotel’s Revenue

X3 your hotel’s non-room revenue

We all know that your hotel’s ADR is very competitive, that’s why it is vital to increase non-room revenue to boost profitability. With GuestService you can X3 your hotel’s non-room revenue via Mobile Ordering, Digital Concierge, Upselling Engine and Excursion Sales. 

Room Service
Spa & Wellness
Excursion Sales
Premium Services

We all know that your hotel’s ADR is very competitive, that’s why it is vital to increase non-room revenue to boost profitability. With…

Recover up to 80% of negative reviews

Experience 3x ancillary revenue

Double your staff
productivity

Achieve

Operational Excellence

Where you can take digital requests We know you have an eye for detail, and so does your guest

This is what made us create the platform that all hoteliers dreamt about. With GuestService you can digitally track all the requests, measure their durations, enforce internal SLA’s, get realtime guest feedback with surveys and generate indepth reports.

Task Management
Smart Tasks
Real-time Surveys
Asset Management
Reports

Boost Staff Productivity

and Peace of Mind

Your staff shouldn’t loose time with repetitive mundane tasks

Instead they should focus on your guests. With GuestService you can boost staff productivity and make sure that your staff is always on top of what’s going on in your hotel. GuestService’s mobile staff applications empower your staff even on the go.

Request Management
Automation & Workflows
Guest Messaging
Real-time Translations
Task Management
Online Check-in

Schedule Your Discovery Call With Our Team Today.

Schedule a Call

Setup your Hotel

under 15 minutes

Step 1

  • Create your Mobile Web App

Step 2

  • Generate QR codes for your mobile web application
  • Add QR codes to your rooms and reception desk

Step 3

  • Add Your Entire Staff Within Minutes

    Create your account now via https://signup.guestservice.net

    or

    Drop us a line

    No credit card needed!

    "GUESTSERVICE has revolutionized the way we manage our boutique hotels business. The e-concierge service is top-notch, and our guests love the convenience of having all the information they need at their fingertips. The in-room tablets are a great addition, and we've seen an increase in guest satisfaction since we started using them. Highly recommend!"
    Naomi Simmons
    Hotel Owner
    "GUESTSERVICE has transformed the way we showcase our hotels to our guests. The app's ability to consolidate information from all our properties in one place is a game-changer. Our guests now have access to information about all our hotels, which has encouraged cross-selling and repeat bookings. The in-app ordering and digital door key features have also improved our guests' experiences."
    Cameron Barton
    General Manager
    "Implementing GUESTSERVICE was a breeze for our hotel chain. The solution can be implemented quickly, and the head office can manage the implementation and customization of the hotels. With integrated booking engines and loyalty programs, our guests can browse and order all services and interact directly with their hotel. The platform's CRM allows us to centralize guest information and personalize services and marketing campaigns."
    Hannah Wallace
    CEO
    "Since we started using GuestService , we have seen a significant increase in our additional sales. The hotel app has allowed us to promote our restaurant and other services to our guests in a non-intrusive way. The app's in-app messaging feature has made communication with our guests more efficient, and we have been able to address any issues in real-time. We are very happy with GuestService and highly recommend it to other independent hotels."
    Jordan Pickering
    General Manager