Hostels

Experience the ultimate guest service with GuestService for Hostels!

GuestService is the go-to solution for hostels looking to enhance their guest experience, streamline communication, and boost revenue. Our innovative platform provides an end-to-end guest experience that simplifies hostel processes and saves time.

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Enhance guest experience

With GuestService, your guests can access all your recommendations, services, and activities directly from their mobile phones. Our digital room directory enables guests to chat with you, receive real-time updates on local events, and get recommendations for the best restaurants and tourist attractions.

Our white-label, no-download guest app is available 24/7 to answer all guest needs. Guests can easily browse, select, and book services, amenities, and attractions, and receive automated guest messages personalized to their needs. Our digital keys provide hassle-free access to hostel rooms, and our remote check-in and check-out system frees up staff time for other important tasks.

Digital room directory

One of the key benefits of GuestService  is its digital room directory, which enables guests to chat with you, receive real-time updates on local events, and get recommendations for the best restaurants and tourist attractions. This feature can help enhance the guest experience by providing personalized recommendations and enabling easy communication with the hostel staff.

Upsells

With customized upsells and upgrades based on guest data, you can increase ancillary revenue and provide a personalized guest experience. GuestService’s centralized, omni-channel hub for all internal and guest communications enables efficient time management, while our sorted messages based on department make it easy to delegate tasks and manage guest needs.

Guest profiles

Advanced guest profiles: GuestService’s advanced guest profiles enable you to understand your guests and anticipate their wants and needs. With customized upsells and upgrades based on guest data, you can increase ancillary revenue and provide a personalized guest experience.

Centralized communication hub

Our centralized, omni-channel hub for all internal and guest communications enables efficient time management, while our sorted messages based on department make it easy to delegate tasks and manage guest needs.

Fit your needs

Our advanced guest profiles enable you to understand your guests and anticipate their wants and needs. With customized upsells and upgrades based on guest data, you can increase ancillary revenue and provide a personalized guest experience. GuestService’s centralized, omni-channel hub for all internal and guest communications enables efficient time management, while our sorted messages based on department make it easy to delegate tasks and manage guest needs.

GuestService is the perfect solution for leading hostels looking to stay ahead of the competition and provide a technologically advanced experience that exceeds guest expectations. Choose GuestService for Hostels and offer your guests the ultimate e-concierge service today! 

Choose GuestService  for Hostels and offer your guests the ultimate e-concierge service today! Streamline your communication, boost your revenue, and enhance your guest experience with GuestService.

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"Our guests have been raving about our hotel's app since we started using GuestService. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests' experience."

Silvia Natalia

“GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform”

Lena J. Thomas Hotel Owner

“We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."

Alishia Newell General Manager

"GuestService has helped us reduce our paper usage significantly, making our hotel more environmentally friendly. This feature has been well-received by our guests, who appreciate our commitment to sustainability. Additionally, the platform has helped us increase revenue by promoting our services through personalized messages and offers."

Ernest L. Ford Hotel Manager

"As a luxury boutique hotel, we were hesitant to invest in a platform like GuestService, but we're so glad we did. The platform's tailored services have helped us stand out from our competitors, and our guests have appreciated the personalized attention they receive. Our account manager has been a pleasure to work with and has helped us make the most out of the platform. We highly recommend GuestService to any hotel looking to enhance their customer service experience."

Ruby R. Hernandez Hotel Investor

"GuestService has transformed the way we manage our resort. Its intuitive platform has allowed us to streamline our restaurant operations, boosting efficiency and improving our guests' experiences. With GuestService's app, we can offer a personalized and seamless experience to our guests, and its reputation management tools have helped us connect with customers and increase sales. We highly recommend GuestService to any hotel looking to elevate their operations and guest satisfaction."

Thomas M. Dipietro Hotel Manager
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