Staff App
Instant access is key! Do not miss out on reaching your guests again.
Ensure seamless communication between guests and staff with GuestService StaffApp. All guest requests are centralized on a single phone screen and instantly communicated to your staff through notifications.
Set up for your hotel in 15 minutes, no credit card needed!
Customer success stories
Increase Guest Satisfaction
Efficient demand management is crucial for guest satisfaction in your hotel. With our solution, all guest requests, whether for in-room products, technical service, housekeeping, or room service, are easily visible and can be promptly fulfilled. Avoid overlooking demands and provide exceptional service to ensure your guests’ satisfaction throughout their stay.
Stay informed with Request Notice
Gain control and build trust by keeping your guests informed every step of the way. With our GuestService StaffApp, you can provide real-time updates on the progress of their requests. From the moment they make a purchase or request a service, your guests will feel confident and secure, knowing that their needs are being attended to and that they are in the loop. Enhance guest satisfaction and create a seamless experience with StaffApp’s communication.
Request Tracking with Admin Panel
Efficiently track and prioritize your requests with our admin panel. Easily distinguish between completed and pending tasks with color-coded indicators. Stay organized and ensure prompt completion of outstanding requests for a seamless operation experience.
Empower your team to handle any request with ease!
Efficiently manage and fulfill various guest requests with ease using the StaffApp. From room cleaning to technical service and room service, track requests, communicate with guests, and ensure timely completion, all from a single platform.
Streamline Hotel Operations and Elevate Guest Care with GuestService
Centralizing all requests in the system helps you know if a task is pending, in progress, or completed. GuestService also allows you to create, assign, prioritize, and monitor tasks across all hotel departments and team members, increasing team agility when it comes to taking care of guests. You can also create digital handover notes and share them with your colleagues to keep everyone up-to-date.
With GuestService, you can manage all your hotel departments and tasks from a single system, saving time and increasing productivity.
Ticketing solution
A central location for management and staff to manage, track, and dispatch guest requests, work orders, and preventive maintenance.
Paperless collaboration
Staff can manage guest requests and work orders from anywhere, without making phone calls or trips to the reception desk.
Real-time guest services
Guests can request amenities, technical support, housekeeping, and room service using the app, all in real time. Keep guests informed about the status of their requests and provide full details of progress.
Automated processes
Automate communication and optimize labor to increase staff productivity and deliver faster guest services.
Smart Escalations
Assign tasks to the next higher unit automatically to ensure guest satisfaction and productivity.
Preventive Maintenance
Scan QR codes to know all fixtures, assets, and maintenance issues.
Checklists and Inspections
Prepare your check list once and then check the incoming data with smart tasks. Manage all parameters associated with your controls in a single location.
Simple and easy-to-use
Enhance team engagement and productivity with an easy-to-use navigation and modern interface.
Want to get good reviews with a Staff App difference?
90% of guests read their reviews before they go to a business. Gain valuable insights and enhance your hotel’s reputation by reading your guests’ comments before they check out. With the StaffApp, you can proactively gather feedback, address any negative comments, and turn them around using surveys, push notifications, and SMS. Analyze and improve your hotel based on real-time guest experiences.