Resort Hotels
Streamline your resort operations with GuestService and focus on your guests.
Welcome your guests with your own app and offer an authentic experience. Promote your amenities, such as spa retreats, gyms, outdoor activities, restaurants, and bars, all in one single portal, and increase direct bookings and revenue.
Set up for your hotel in 15 minutes, no credit card needed!
Next Level
Welcome to GuestService for Luxury Hotels, where we provide a premium, ultra-modern service to ensure excellence in your hotel’s customer service experience. With our innovative platform, you can deliver an impeccable quality of service, increase revenue, and boost direct bookings.
We understand that modern travellers are tech-savvy and expect more from their hotel experiences than they did five or ten years ago. Our platform allows you to give your guests the power to choose how they want to engage with you. By digitising your guest information and creating your own branded app, you can enable your guests to start planning their stay before they even arrive, ensuring a truly exceptional experience.
Highly Customisable
Our tailored platform is highly customisable and can be adapted to all your potential services, including restaurants, luxury car transfers, and booking of non-standard services. Our dedicated account manager is available at all times to assist you in getting the most out of GuestService .
Our ordering module makes it easy to access and book your services, while our messaging hub allows you to be responsive to your guests’ requests no matter which channel they use to reach you. With reminders and notes, you can efficiently manage and track guest requests to ensure your guests’ expectations are always met.
Digitised Guest Information
By digitising your guest information and creating your own branded app, you enable your guests to start planning their stay even before they arrive, ensuring a truly exceptional experience. Our platform allows you to give your guests the power to choose how they want to engage with you.
Efficient Guest Request Management
Our ordering module makes it easy to access and book your services, while our messaging hub allows you to be responsive to your guests’ requests no matter which channel they use to reach you. With reminders and notes, you can efficiently manage and track guest requests to ensure your guests’ expectations are always met.
Exceptional Customer Service
With our platform, you can offer exceptional customer service by reaching your guests with relevant and personalised information. GuestService helps you reach excellence in customer service and promote your services with targeted messages. You can tailor your offers and upsell your services by reaching guests who are in a specific area.
Environmentally Friendly
At GuestService , we care not only about your guests but also about the environment. By digitising your guest information, you can reduce the amount of paper you need to print every year and show that your hotel is environmentally friendly. This is especially important as research shows that 68% of modern travellers intend to stay at an environmentally friendly accommodation.
Customisable Platform
Our tailored platform is highly customisable and can be adapted to all your potential services, including restaurants, luxury car transfers, and booking of non-standard services. Our dedicated account manager is available at all times to assist you in getting the most out of GuestService.
Contact us now and let GuestService take your hotel's customer service to the next level.
With our platform, you can offer exceptional customer service by reaching your guests with relevant and personalised information. GuestService helps you reach excellence in customer service and promote your services with targeted messages. You can tailor your offers and upsell your services by reaching guests who are in a specific area. Don’t miss out on the opportunity to stand out from the crowd and offer a truly unique and memorable experience to your guests. Contact us now and let GuestService take your hotel’s customer service to the next level. Remember, with GuestService, you keep 100% of your relationship with your partners, and happy guests mean more great reviews.