Independent Hotels
Increase guest loyalty, boost additional sales
The perfect solution for independent hotels looking to refine and personalise their guest experience.
Set up for your hotel in 15 minutes, no credit card needed!
Perfect
Our hotel app fosters a deeper relationship with your guests, allowing you to start a conversation even before they arrive. You can provide directions to your hotel and send location-based notifications on real-time traffic alerts. During their stay, you can send special offers for local attractions to help guests save some money. You can also use the same notifications to upsell and cross-sell food and beverages and specials in your restaurant.
Perfect Platform
- Access the same technology used by big chains to tailor services to meet your guests’ needs
- Create your own branded app, share local knowledge, and increase guest engagement with GuestService’s customizable platform
- Maintain control of guest relations, increase guest loyalty, and generate additional sales with GuestService’s easy-to-set-up solution
- GuestService’s team is always available to help you get the most out of our solutions and maximize efficiency with the best technological tools
- Our ordering module makes it easy for guests to access and book hotel services, resulting in a seamless stay
- Break away from traditional hospitality experiences and go beyond interior design to maximize your revenue streams and stand out in the long term
- Our hotel app fosters deeper relationships with guests, allowing hoteliers to start a conversation even before they arrive
- Streamline communication between reception and guests with GuestService’s in-app messaging feature, increasing staff efficiency
- Gain valuable insights into guest behavior and priorities to give you a competitive edge with GuestService’s guest engagement tools.
Engage
Engage with your guests and understand their behaviour and priorities with our hotel app. Collect and evaluate data using guest feedback and in-app surveys. The app makes it easy for your guests to leave feedback and online reviews, and you can interact and solve any problems before they check out.
Digital Room Directory
Our digital room directory offers your guests a simple and efficient way to explore all of your hotel’s services and recommendations. Set up email and SMS campaigns that send guests information without any effort on your part, from check-in procedures to personalised services to practical information. Benefit from a platform dedicated to managing your teams, facilitating communication and sharing instructions.
Communications
Our in-app messaging feature allows you to streamline all communications between your reception and guests, increasing your hotel staff efficiency. Guests can use their personal mobile devices to directly speak to your hotel staff and select their preferred form of communication. You can assign multiple guest conversations directly to the right staff member to ensure that any specific requests or issues are resolved in less time.
Full Service
GuestService’s ordering module makes it easy for guests to access and book hotel services, resulting in a seamless stay. The hotel app fosters deeper relationships with guests, allowing you to start a conversation even before they arrive, and streamlining communication between reception and guests with the in-app messaging feature increases staff efficiency. Additionally, you can gain valuable insights into guest behavior and priorities, giving you a competitive edge with GuestService’s guest engagement tools.