Provide a new revenue stream

that increases the guest

experience with GuestService!

Think about it, you have dozens of competitors in your region, but how about meeting our upsell functions to differentiate? With GuestService Upsell features, offer your guests new experiences that are not in your competitors, reach both happier guests and more income!

Set up for your hotel in 15 minutes, no credit card needed!

Meet our customers →

Presenting practical​ information about our hotel to your guest

Especially your foreign guests will need a lot of information from the moment they check in to the hotel. You can provide how to connect to the internet, WIFI password, room guide, where to exchange currency and much more with this digital guide.

Presenting this information quickly and easily with Guestservice and in a way that your guest can understand in their native language earns your hotel serious points. It eliminates all language problems between you and the guest. Create the guide that will inform your guest in dozens of languages!

With an average conversion rate of 12% for rooms and 14% for extras, our customized and branded emails and upgrade offers guarantee higher engagement and conversion.

Setup, training, and go-live take just a few hours, so book a demo and get started with GuestService GuestService Upsell today.

Forget those boring

conversations during

check-in at the hotel.

While your guest is checking in, you are trying to provide them with a lot of information about the hotel. However, most of the time, your guests do not listen to the information you provide at the moment or do not care about what you say. Because your guests can’t wait to go to their rooms as soon as they check-in.

That’s why you only need to direct your guests to the source where they can get information. After arriving at the hotel, your guests can access the information they want, whenever they want, with the help of QR codes in the rooms. If you inform them beforehand, they can benefit from your digital guide even before they come to the hotel.

Better Solution

Improved guest experience: By offering targeted upselling options, GuestService Upsell can help you create a more personalized and enjoyable experience for your guests.

Increased revenue: By generating incremental revenue through upselling, GuestService Upsell can help you maximize your hotel’s earning potential.

Personalized before-arrival emails: Our beautiful, branded emails ensure that your guests receive a personalized experience from the moment they book their stay.

Mobile concierge feature: With our mobile concierge feature, all your hotel’s services can be showcased in a single app, making it simple for guests to order or request anything they need.

Seamless integration: GuestService Upsell can be seamlessly integrated into your existing booking and email systems, making it easy to use and implement.

Overall, GuestService Upsell is the perfect solution for hotels looking to improve guest experience, drive revenue, and streamline operations.

Book a demo today and start experiencing the benefits of GuestService Upsell for yourself!

Put an end to printed

materials that are not read in the room

The printed materials and catalogs you keep in the room to inform the guests are out of date. Your guests are now using digital information resources. You can offer room service, useful information on what to do at the hotel, television and air conditioning guide, advice on what to do at the hotel, SPA and massage services and fees online.

In addition, with Guestservice, you will always be able to provide your guests with up-to-date information instantly. You will not incur the cost of reprinting the information you need to change.

Schedule Your Discovery Call With Our Team Today.

"Our guests have been raving about our hotel's app since we started using GuestService. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests' experience."

Silvia Natalia

“GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform”

Lena J. Thomas Hotel Owner

“We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."

Alishia Newell General Manager

"GuestService has helped us reduce our paper usage significantly, making our hotel more environmentally friendly. This feature has been well-received by our guests, who appreciate our commitment to sustainability. Additionally, the platform has helped us increase revenue by promoting our services through personalized messages and offers."

Ernest L. Ford Hotel Manager

"As a luxury boutique hotel, we were hesitant to invest in a platform like GuestService, but we're so glad we did. The platform's tailored services have helped us stand out from our competitors, and our guests have appreciated the personalized attention they receive. Our account manager has been a pleasure to work with and has helped us make the most out of the platform. We highly recommend GuestService to any hotel looking to enhance their customer service experience."

Ruby R. Hernandez Hotel Investor

"GuestService has transformed the way we manage our resort. Its intuitive platform has allowed us to streamline our restaurant operations, boosting efficiency and improving our guests' experiences. With GuestService's app, we can offer a personalized and seamless experience to our guests, and its reputation management tools have helped us connect with customers and increase sales. We highly recommend GuestService to any hotel looking to elevate their operations and guest satisfaction."

Thomas M. Dipietro Hotel Manager
Get started to new way of customer relation