Guest Communication
Ready to take your hotel’s guest communication to the next level?
Boost guest engagement with real-time communication using GuestService Guest Messaging.
Connect with your guests through in-app messages with a single interface, providing updates and personalized offers directly to their mobile app or room’s tablet.
Set up for your hotel in 15 minutes, no credit card needed!
Convenient and delightful guest experience
GuestService offers a comprehensive set of features, including pre-arrival and guest journey messages, staff messaging, upsells, contactless experiences, and PMS integrations, among others, to help modern hoteliers connect with potential customers and guests at every stage of their journey.
Our platform is designed to suit hotels of all sizes, making it easy for you to provide a convenient and delightful guest experience. Welcome each guest with a personalized concierge page, highlighting amenities, special events, and upsell possibilities like spa packages, bar hours, and more.
Hotel directory and upsell
During the stay, GuestService enables contactless service by proactively checking in with guests to assess sentiment mid-stay, promote positive reviews, and correct service failures before departure. GuestService also lets you speak to your guests in their preferred languages.
Our hotel directory keeps your guests informed and supports your services with upsells. Upload your room service, restaurant, spa menus, and more to convert upsells. And with our Guest Communication feature, you can communicate with your guests during their stay, send them promotions, and even offer in-house upsells based on pre-arrival choices or guest segmentation.
Connect with your guests and provide contactless service during their stay
GuestService is for modern hoteliers looking to connect with their guests in real-time and increase revenue. Our all-in-one platform provides personalized guest engagement from pre-arrival to post-stay, making it easy for you to connect with your potential customers and guests at every stage of their journey.
With GuestService Guest Communication, you can keep your guests informed and send them special offers directly to their mobile app or their room’s tablet.
Upgrade Your Hospitality Experience Today
You can go global and speak to all your customers in their own language. Whether it’s Swahili, Spanish, or French, we’ve got you covered.
In addition, our hotel directory keeps your guests informed and supports your services with upsells. Upload your room service, restaurant, spa menus, and more to convert upsells. And with our Guest Messaging feature, you can communicate with your guests during their stay, send them promotions, and even offer in-house upsells based on pre-arrival choices or guest segmentation.
Here’s why our all-in-one platform should be your top choice:
Personalized guest engagement
With GuestService Guest Messaging, you can connect with your potential customers and guests at every stage of their journey, from pre-arrival to post-stay. Keep your guests informed, send them special offers directly to their mobile app or their room's tablet, and communicate quickly and easily with them through a single interface.
Hotel directory and upsell support:
Our hotel directory keeps your guests informed and supports your services with upsells. Upload your room service, restaurant, spa menus, and more to convert upsells. And with our Guest Messaging feature, you can communicate with your guests during their stay, send them promotions, and even offer in-house upsells based on pre-arrival choices or guest segmentation.
Contactless service during their stay
Connect with your guests and provide contactless service during their stay. Proactively check in with guests to assess sentiment mid-stay, promote positive reviews, and correct service failures before departure.
Multilingual support
You can go global and speak to all your customers in their own language. Whether it's Russian, Spanish, or French, we've got you covered.