Extended Stay Accomodations
Provide exceptional guest experiences
The perfect solution for extended stay accommodations looking to enhance the guest experience through digital technology. As mobile phone usage grows, GuestService empowers accommodations of all sizes to offer a branded guest app, giving guests easy access to everything they need for a seamless and improved stay.
Set up for your hotel in 5 minutes with AI, no credit card needed!
Reward your loyal guests
Through GuestService, guests can not only access a digital concierge, but also order in-room service, communicate with housekeeping and maintenance teams, and receive personalized recommendations to enhance their stay.
Furthermore, GuestService offers the opportunity to reward loyal guests by integrating your loyalty program into your own app, offering exclusives such as pre-check-in or airport transfers, and collecting guest information to engage customer interest.
Reputation management
Reputation management is streamlined with GuestService’s integrated system, which offers a single dashboard to manage reviews, personalize responses, and proactively collect guest feedback. This comprehensive approach ensures that you can address concerns promptly and maintain a positive guest experience.
Enhanced guest experience
To further enhance the guest experience, GuestService offers mobile ordering, online check-in, digital guest directory, cross-team operations management, and instant messaging. Additionally, with GuestService‘s easy setup and tailored solutions, you can start generating immediate results with the best technological tools to maximize your efficiency.
GUESTSERVICE is a comprehensive digital solution designed to elevate the guest experience for accommodation providers of all sizes. Here are some of the key features and benefits of GUESTSERVICE :
- Digital Concierge: GUESTSERVICE allows guests to access a digital concierge, making it easy to order in-room services, communicate with housekeeping and maintenance teams, and receive personalized recommendations to enhance their stay.
- Staff and Guest Coordination: GUESTSERVICE provides solutions for managing staff and guest coordination for events and meetings, optimizing rental space, providing customized F&B ordering and catering options, scheduling amenities and services, and more.
- Mobile Ordering: GUESTSERVICE ‘s guest portal offers mobile ordering, enabling guests to order services and amenities from their mobile devices.
- Loyalty Programs: GUESTSERVICE integrates with accommodation providers’ loyalty programs, offering guests exclusive benefits such as pre-check-in or airport transfers, and collecting guest information to engage customer interest.
- Reputation Management: GUESTSERVICE simplifies reputation management by providing all the tools needed to manage reviews in a single dashboard, personalize responses to every guest review, and collect guest feedback proactively.
- Increased Revenue: By using GUESTSERVICE , accommodation providers can significantly increase additional sales and guest loyalty while maintaining control of their guest relations. The tool enables hotels to streamline their operations, increase revenue, and exceed guest expectations.
All your needs
GuestService is the digital solution designed to elevate guest experience for accommodation providers of all sizes. It offers digital concierge, in-room service ordering, and seamless communication with housekeeping and maintenance teams. Additionally, GuestService provides personalized recommendations to provide guests with enriched experiences.
Streamline staff and guest coordination for events and meetings, optimize rental spaces, customize F&B ordering and catering options, schedule amenities and services, and much more—ultimately resulting in increased revenue.
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"Our guests have been raving about our hotel's app since we started using GuestService. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests' experience."
“GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform”
“We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."
"GuestService has helped us reduce our paper usage significantly, making our hotel more environmentally friendly. This feature has been well-received by our guests, who appreciate our commitment to sustainability. Additionally, the platform has helped us increase revenue by promoting our services through personalized messages and offers."
"As a luxury boutique hotel, we were hesitant to invest in a platform like GuestService, but we're so glad we did. The platform's tailored services have helped us stand out from our competitors, and our guests have appreciated the personalized attention they receive. Our account manager has been a pleasure to work with and has helped us make the most out of the platform. We highly recommend GuestService to any hotel looking to enhance their customer service experience."
"GuestService has transformed the way we manage our resort. Its intuitive platform has allowed us to streamline our restaurant operations, boosting efficiency and improving our guests' experiences. With GuestService's app, we can offer a personalized and seamless experience to our guests, and its reputation management tools have helped us connect with customers and increase sales. We highly recommend GuestService to any hotel looking to elevate their operations and guest satisfaction."