Staff App
Immediate response is key! Don’t miss out on reaching your guests again.
Ensure seamless communication between guests and staff with GuestService StaffApp. All guest requests are centralized on a single phone screen and instantly communicated to your staff through notifications.
Set up for your hotel in 5 minutes with AI, no credit card needed!
Increase guest satisfaction
Efficient demand management is crucial for guest satisfaction in your hotel.
With our solution, all guest requests — whether for in-room products, technical service, housekeeping, or room service — are easily visible and can be promptly fulfilled.
Avoid overlooking demands and provide exceptional service to ensure your guests’ satisfaction throughout their stay.
Stay informed with Request Notice
Gain control and build trust by keeping your guests informed every step of the way. With our GuestService StaffApp, you can provide real-time updates on the progress of their requests.
From the moment they make a purchase or request a service, your guests will feel confident and secure, knowing that their needs are being attended to and that they are in the loop.
Enhance guest satisfaction and create a seamless experience with StaffApp’s communication.
Request Tracking with Admin Panel
Efficiently track and prioritize your requests with our admin panel. Easily distinguish between completed and pending tasks with color-coded indicators. Stay organized and ensure prompt completion of outstanding requests for a seamless operation experience.
Empower your team to handle requests easily
Efficiently manage and fulfill various guest requests with ease using the StaffApp. From room cleaning to technical service and room service, track requests, communicate with guests, and ensure timely completion, all from a single platform.
Streamline Hotel Operations and Elevate Guest Care
Centralizing requests in GuestService allows you to track task status—pending, in progress, or completed—and manage tasks across all hotel departments.
Create, assign, prioritize, and monitor tasks to enhance team agility, and use digital handover notes to keep everyone updated.
Manage all tasks from one system, saving time and boosting productivity.
Ticketing solution
A central location for management and staff to manage, track, and dispatch guest requests, work orders, and preventive maintenance.
Paperless collaboration
Staff can manage guest requests and work orders from anywhere, without making phone calls or trips to the reception desk.
Real-time guest services
Guests can request amenities, technical support, housekeeping, and room service using the app, all in real time. Keep guests informed about the status of their requests and provide full details of progress.
Automated processes
Automate communication and optimize labor to increase staff productivity and deliver faster guest services.
Smart Escalations
Assign tasks to the next higher unit automatically to ensure guest satisfaction and productivity.
Want to achieve better reviews with a Staff App?
90% of guests read reviews before visiting a business. Gain valuable insights and enhance your hotel’s reputation by reviewing guest comments before they check out.
With StaffApp, you can proactively gather feedback, address any negative comments, and turn them around using surveys, push notifications, and SMS.
Analyze and improve your hotel based on real-time guest experiences.