Luxury Hotels
Are you looking to take guest engagement to the next level?
Do you want to provide your guests with a seamless and unforgettable experience? Look no further than GuestService! As a hotel owner or operator, you know the importance of engaging with your guests before, during, and after their stay. With GuestService, you can now connect with your guests on a whole new level. Our customizable solution puts your brand and property right at their fingertips.
Set up for your hotel in 5 minutes with AI, no credit card needed!
All in one platform
GuestService Mobile Apps are designed to enhance your guests’ experience with features like contactless access, mobile check-in, in-app messaging, and dining menus. These tools keep guests connected and engaged throughout their stay.
With loyalty program integration, guests can easily earn rewards, encouraging repeat visits to your property. This not only boosts guest satisfaction but also strengthens customer loyalty.
Additionally, by going paperless, you’ll save money and reduce your hotel’s environmental footprint. The interactive map feature allows you to apply your brand image to all services, making them more accessible and engaging for your guests.
Upsell effortlessly
Transform the guest experience at your hotel with GuestService Upsell. Empower your guests to craft their perfect stay by offering them upgrades on rooms, products, and services.
With GuestService Upsell’s mobile concierge feature, guests can access all your hotel’s services through a single app, making their stay seamless and convenient. Personalized pre-arrival emails further enhance their experience, ensuring a unique and memorable visit from beginning to end.
Digital concierge
Want to provide your guests with personalized and top-notch service during their stay? Look no further than GuestService Concierge. This suite of digital tools equips you to deliver a personalized, VIP experience throughout your guests’ stay. With GuestService Concierge, you can access essential daily information in one place, create a custom directory of events, and efficiently track reservations, ticketing, transportation, and services. You can also save profiles of frequent guests for enhanced personalization and quickly generate custom itineraries using historical data from their previous stays.
Enhanced guest journey
Before arrival, present upsell opportunities and essential information through confirmation emails and a smart service catalog on your website.
Streamline check-in with digital options and self-service kiosks, offering tailored upsell opportunities based on guest preferences.
Enhance the in-house experience with a digital guest directory, personalized smart catalog, interactive promotions, and automated messages for discounts and additional services.
Simplify check-out with online bill payment and automated post-stay messages, including links to review sites or promo codes to encourage repeat bookings.
Guest feedback
With GuestService, you can digitize your hotel operations and enhance guest satisfaction. Quickly address guest complaints and streamline feedback to all staff members. Leverage valuable data insights and personalized content to stay ahead. Elevate service with a digital guest directory and convenient ordering options, and keep guests informed with up-to-date schedules and special offers. Boost guest satisfaction and loyalty with a tailored experience. Ready to transform your hotel operations? Contact us to learn more about GuestService.