Hotel Map

Easiest way to describe a place in a hotel

In large hotels, informing guests about available services can be challenging. GuestService solves this with an interactive map, guiding guests to opportunities and promotions. This map allows your guests to explore all areas and services in their own language, ensuring they’re fully aware of everything your hotel has to offer.

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Directions inside the hotel

Your guests will never lose their way in your hotel again. Large holiday resorts often face the issue of guests being unsure where to go, causing many to overlook the paid and complimentary services your hotel provides. GuestService addresses this with an interactive map, allowing guests to easily find their way around and explore all available services.

Deliver an experience that enhances guest interaction

How can your guests use an interactive hotel map? Suppose a guest wants to visit the spa. The map not only shows the spa’s location but also provides directions from their room. Guests can check the spa’s hours, make a reservation, and even ask questions through the ‘live chat’ feature. The GuestService interactive map goes beyond simple navigation—it’s a tool that showcases your hotel’s services and offerings.

Add and remove the services you want!

It is up to you how the interactive map you will create for your hotel will be and what details you will include. You can add and customize information for all kinds of points of interest: restaurants, swimming pools, SPA centers… You can easily add or remove information if you want to highlight service and detail. Tell your guest that he has a powerful guide in his pocket from the moment he checks into your hotel.

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    "Our guests have been raving about our hotel's app since we started using GuestService. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests' experience."

    Silvia Natalia

    “GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform”

    Lena J. Thomas Hotel Owner

    “We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."

    Alishia Newell General Manager

    "GuestService has helped us reduce our paper usage significantly, making our hotel more environmentally friendly. This feature has been well-received by our guests, who appreciate our commitment to sustainability. Additionally, the platform has helped us increase revenue by promoting our services through personalized messages and offers."

    Ernest L. Ford Hotel Manager

    "As a luxury boutique hotel, we were hesitant to invest in a platform like GuestService, but we're so glad we did. The platform's tailored services have helped us stand out from our competitors, and our guests have appreciated the personalized attention they receive. Our account manager has been a pleasure to work with and has helped us make the most out of the platform. We highly recommend GuestService to any hotel looking to enhance their customer service experience."

    Ruby R. Hernandez Hotel Investor

    "GuestService has transformed the way we manage our resort. Its intuitive platform has allowed us to streamline our restaurant operations, boosting efficiency and improving our guests' experiences. With GuestService's app, we can offer a personalized and seamless experience to our guests, and its reputation management tools have helped us connect with customers and increase sales. We highly recommend GuestService to any hotel looking to elevate their operations and guest satisfaction."

    Thomas M. Dipietro Hotel Manager