Digital Guest Directory
It is now easier to provide all the information your guests need about your hotel
During their stay, your guests will need information regarding your hotel and ask questions about the services, facilities, and so on. Instead of handing over a physical copy of your guest directory and having to explain things to every single guest one by one, fix this issue before it emerges, thanks to GuestService’s Digital Guest Directory feature.
Set up for your hotel in 5 minutes with AI, no credit card needed!
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![hilton-logo](https://guestservice.net/wp-content/uploads/2023/05/hilton-logo.png)
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Provide your guests with essential information about your hotel
Make things crystal clear for your guests by giving them all the info they might need upfront, so they won’t have to ask questions later. This saves your staff time and effort. Put together a simple, organized list of different categories of information to help guests find what they need quickly, without confusion.
Break any language barriers thanks to our multi-language support, making communication seamless for everyone. Make your guests feel at home by providing information in their own language.
Lighten the front desk workload and amplify its efficiency
Transform your hotel’s front desk from a dreaded, boring, and unhelpful area into a relaxing and efficient space for guests. Instead of bombarding them with information they might not absorb in such a busy situation, simply direct them to an intuitive solution: an online digital guest directory. This digitized version of your guest directory contains all the information they need to know about the hotel, available at their fingertips whenever they desire, even before they set foot in your establishment.
Digital Guest Directory feature of GuestService is your best option for familiarizing guests with your hotel, not only during their stay but also before arrival, ensuring higher guest satisfaction. Significantly increase re-bookings and staff efficiency with GuestService.
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Put an end to outdated printed materials that are often not read
Replace the outdated printed materials in guest rooms with online resources for up-to-date information on how to utilize their room, what to do at the hotel, room service, amenities, activities, spa services, and so on. Save on the cost of designing and printing such materials, and avoid paper waste. Instantly update information whenever you want, without any of the reprinting costs.
Eliminate unnecessary paper waste and elevate your service quality with GuestService’s Digital Guest Directory feature. Seamlessly update your guest directory anytime without the hassle of dealing with oldschool printed materials.
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Get started to new way of customer relation
"Our guests have been raving about our hotel's app since we started using GuestService. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests' experience."
“GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform”
“We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."
"GuestService has helped us reduce our paper usage significantly, making our hotel more environmentally friendly. This feature has been well-received by our guests, who appreciate our commitment to sustainability. Additionally, the platform has helped us increase revenue by promoting our services through personalized messages and offers."
"As a luxury boutique hotel, we were hesitant to invest in a platform like GuestService, but we're so glad we did. The platform's tailored services have helped us stand out from our competitors, and our guests have appreciated the personalized attention they receive. Our account manager has been a pleasure to work with and has helped us make the most out of the platform. We highly recommend GuestService to any hotel looking to enhance their customer service experience."
"GuestService has transformed the way we manage our resort. Its intuitive platform has allowed us to streamline our restaurant operations, boosting efficiency and improving our guests' experiences. With GuestService's app, we can offer a personalized and seamless experience to our guests, and its reputation management tools have helped us connect with customers and increase sales. We highly recommend GuestService to any hotel looking to elevate their operations and guest satisfaction."