Destination Directory
Promote your destination to your guests
Often, the local area is a key reason why tourists choose your hotel—they want to explore the surrounding region. Share the nearby attractions and experiences with your guests. With an interactive and detailed guide, help them discover the area around your hotel. Offering valuable information about local activities and attractions can make your hotel even more appealing to potential guests.
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Be eco-friendly, cut the cost of paper
Inform your guests by using technology instead of old-fashioned communication models. You can observe that many of your guests have not seen the catalog and promotional materials in your hotel, and have never read them. However, it is not difficult to guess that the place where they research what they can do around your hotel is their phone. With GuestService, you can introduce your guests to tourist attractions, popular restaurants, and beautiful environments in the region, and show them how to get there.
Share the most interesting local attractions
You can enrich this accommodation experience for your guests by adding all the information and places you think are useful.
Unlimited Tagging
This GuestService feature allows you to add unlimited locations. Suggest must-visit places to your guests and remind them of key attractions.
Detailed Information
Include any relevant details in your recommendations, such as descriptions, opening hours, contact information, or the venue’s history.
Brand Specific Look
Customize icons and pins to match your brand’s identity, making it easier for users to find what they need.
Link to external websites
Direct your guests to all partner organizations associated with your hotel. Provide a direct link to their reservation systems or display their website information for easy access.
Google Maps and Apple Maps Integration
Integration with Google Maps and Apple Maps makes it easy for guests to navigate and follow directions without leaving the app. GuestService enables the guest to get directions easily by using these services directly.
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"Our guests have been raving about our hotel's app since we started using GuestService. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests' experience."
“GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform”
“We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."
"GuestService has helped us reduce our paper usage significantly, making our hotel more environmentally friendly. This feature has been well-received by our guests, who appreciate our commitment to sustainability. Additionally, the platform has helped us increase revenue by promoting our services through personalized messages and offers."
"As a luxury boutique hotel, we were hesitant to invest in a platform like GuestService, but we're so glad we did. The platform's tailored services have helped us stand out from our competitors, and our guests have appreciated the personalized attention they receive. Our account manager has been a pleasure to work with and has helped us make the most out of the platform. We highly recommend GuestService to any hotel looking to enhance their customer service experience."
"GuestService has transformed the way we manage our resort. Its intuitive platform has allowed us to streamline our restaurant operations, boosting efficiency and improving our guests' experiences. With GuestService's app, we can offer a personalized and seamless experience to our guests, and its reputation management tools have helped us connect with customers and increase sales. We highly recommend GuestService to any hotel looking to elevate their operations and guest satisfaction."