Independent Hotels
Increase guest loyalty, boost additional sales
The perfect solution for independent hotels looking to refine and personalize their guest experience.
Set up for your hotel in 5 minutes with AI, no credit card needed!
Enrich guest connections at independent hotels
Our hotel app helps independent hotels build a stronger connection with your guests, starting before they arrive. Provide directions to your hotel and share information about your property and local attractions. During their stay, offer special deals to help guests save money and enhance guest experience to create a more personalized and enjoyable stay.
ACCESS THE SAME TECHNOLOGY USED BY BIG CHAINS
Increase guest engagement
Engage with your guests and gain insights into their behavior and preferences using our hotel app. Collect and analyze data through guest feedback and in-app surveys. The app simplifies the process for guests to leave feedback and online reviews, allowing you to address and resolve any issues before they check out.
Enhance guest experience
With GuestService’s customizable platform, independent hotels can create a branded app, share local knowledge, and boost guest engagement. Our solution helps maintain guest relations, increase loyalty, and drive sales. Our team is ready to assist you in using our tools effectively.
GuestService’s ordering module streamlines service bookings, ensuring a smooth stay. Move beyond traditional hospitality to enhance your revenue and stand out.
Foster deeper guest connections with pre-arrival interactions and improve communication with in-app messaging. Gain insights into guest behavior to stay competitive.
Digital guest directory
Our digital room directory offers your guests a simple and efficient way to explore all of your hotel’s services and recommendations. Set up email and SMS campaigns that send guests information without any effort on your part, from check-in procedures to personalised services to practical information. Benefit from a platform dedicated to managing your teams, facilitating communication and sharing instructions.
Guest messaging
Our in-app messaging feature allows you to streamline all communications between your reception and guests, increasing your hotel staff efficiency. Guests can use their personal mobile devices to directly speak to your hotel staff and select their preferred form of communication. You can assign multiple guest conversations directly to the right staff member to ensure that any specific requests or issues are resolved in less time.
Ordering system
GuestService’s ordering module makes it easy for guests to access and book hotel services, resulting in a seamless stay. The hotel app fosters deeper relationships with guests, allowing you to start a conversation even before they arrive, and streamlining communication between reception and guests with the in-app messaging feature increases staff efficiency. Additionally, you can gain valuable insights into guest behavior and priorities, giving you a competitive edge with GuestService’s guest engagement tools.
