Boutique Hotels

Increase your profitability and build your reputation with GuestService

GuestService for Boutique Hotels is the premier solution for modern boutique hotel managers seeking to enhance and expand their business. With GuestService, you can offer an e-concierge service that matches the quality of the finest hotels.

Set up for your hotel in 5 minutes with AI, no credit card needed!

Guest assistance at boutique hotels

With GuestService, boutique hotels can share personalized recommendations with your guests, including restaurants, tourist attractions, and practical information. Manage their requests efficiently and allow them to book these services directly through the platform. Our in-room tablets enhance the guest experience by facilitating access to services, enabling direct communication, and providing information about local events and attractions.

E-Concierge services

GuestService offers an e-concierge service that rivals even the finest hotels. You can manage your guests’ requests and offer recommendations for restaurants, tourist attractions, and practical information – all with just a few clicks.

Enhance the overall guest experience

Thanks to the variety of features it has, GuestService enhances the guest experience by offering convenient access to your services, local events, and recommendations for restaurants and tourist attractions.

The GuestService App integrates all essential information and services, ensuring your guests have everything they need to make the most of their stay.

CENTRALIZE SERVICES INTO ONE APP FOR A SEAMLESS & ENHANCED EXPERIENCE

Powerfull

Our solution makes it easy to manage content for all your flats, including a welcome booklet, contacts, and specific information for each flat such as access, technical specifications, and nearby shops. You can also offer a wide range of services directly on your guests’ mobile phones, including activities, equipment rental, restaurant reservations, and tourist attractions.

Our in-room tablet is the perfect way to enhance the guest experience, offering access to your services, local events, and recommendations for restaurants or tourist attractions. The Guest App brings together all the information and services your guests need to make the most of their stay. You can even integrate external services to extend your range of services and increase your profitability, with direct commissions on sales.

With GuestService, you can continuously improve your offering and build your reputation by hypercustomizing the guest experience and building on client knowledge. The dashboard provides detailed reporting on activities and usage, allowing you to adjust your catalogue of services and optimize your profitability. 

With everything you need in one place, GuestService  for Boutique Hotels is the perfect solution for providing an unforgettable vacation experience.

Integrate external services

On top of all the features mentioned above, GuestService allows boutique hotels to integrate external services to expand your offerings and boost profitability, with direct commissions on sales and no fees charged by us!

Dashboard analytics

The dashboard provides detailed reporting on activities and usage, allowing you to adjust your catalogue of services and optimize your profitability.

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    "Our guests have been raving about our hotel's app since we started using GuestService. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests' experience."

    Silvia Natalia

    “GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform”

    Lena J. Thomas Hotel Owner

    “We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."

    Alishia Newell General Manager

    "GuestService has helped us reduce our paper usage significantly, making our hotel more environmentally friendly. This feature has been well-received by our guests, who appreciate our commitment to sustainability. Additionally, the platform has helped us increase revenue by promoting our services through personalized messages and offers."

    Ernest L. Ford Hotel Manager

    "As a luxury boutique hotel, we were hesitant to invest in a platform like GuestService, but we're so glad we did. The platform's tailored services have helped us stand out from our competitors, and our guests have appreciated the personalized attention they receive. Our account manager has been a pleasure to work with and has helped us make the most out of the platform. We highly recommend GuestService to any hotel looking to enhance their customer service experience."

    Ruby R. Hernandez Hotel Investor