Resort Hotels
Streamline your resort operations and focus on your guests
Welcome your guests with your own app and offer an authentic experience. Promote your amenities, such as spa retreats, gyms, outdoor activities, restaurants, and bars, all in one single portal. Increase direct bookings and revenue with GuestService.
Set up for your hotel in 5 minutes with AI, no credit card needed!
The next level
Welcome to GuestService for Luxury Hotels, where we deliver premium, ultra-modern solutions to elevate your hotel’s customer service experience. Our innovative platform enables you to provide impeccable service, increase revenue, and boost direct bookings.
We recognize that today’s travelers are tech-savvy and expect more from their hotel stays than ever before. With our platform, you can empower your guests to choose how they engage with you. By digitizing guest information and creating a custom-branded app, you allow your guests to start planning their stay before they even arrive, ensuring an exceptional experience from start to finish.
Highly customizable
Our platform is fully customizable and can be adapted to any of your services, from restaurants to luxury car transfers and non-standard bookings. A dedicated account manager is always available to help you maximize the benefits of GuestService.
Our ordering module simplifies service bookings, while our messaging hub ensures you’re responsive to guest requests across all channels. With reminders and notes, you can efficiently manage and track requests to consistently meet guest expectations.
Digitized guest information
By digitizing your guest information and creating your own branded app, you enable your guests to start planning their stay even before they arrive, ensuring a truly exceptional experience. Our platform allows you to give your guests the power to choose how they want to engage with you.
Efficient guest request management
The ordering module of GuestService streamlines access to and booking of services, while the messaging hub ensures prompt responses to guest requests across any channel. With reminders and notes, guest requests can be efficiently managed and tracked, ensuring expectations are consistently met.
Exceptional customer service
Our platform enables you to deliver exceptional customer service by providing guests with relevant, personalized information. GuestService helps you achieve excellence in customer care while promoting your services with targeted messages. Tailor your offers and upsell services by reaching guests in specific areas.
Environmentally friendly
At GuestService, we care not only about your guests but also about the environment. By digitizing your guest information, you can reduce the amount of paper you need to print every year and show that your hotel is environmentally friendly. This is especially important as research shows that 68% of modern travelers intend to stay at an environmentally friendly accommodation.
Customizable platform
The platform is highly flexible and can be customized to suit various services, including dining options, luxury car transfers, and unique service requests. A dedicated account manager is available around the clock to help you fully leverage GuestService.